Last Updated: [December 2025]
This Privacy Policy explains how we collect, use, and protect your personal information when you use this website or any services, programs, products, or content provided by Verity Robins.
By using this website, you agree to this Policy.
1. Information We Collect
Personal Information
We may collect information such as your name, email address, phone number, payment details (via secure third-party processors), and any information you submit through forms, coaching applications, emails, or program registrations.
Sensitive Information
We do not require sensitive information. If you voluntarily share information related to your emotional or personal life during coaching or communication, it remains confidential and is never shared without consent unless required by law.
Usage Data
We may collect information automatically when you visit the website, including your IP address, browser type, device information, pages viewed, and time spent on the site.
Third-Party Data
We may receive information from email platforms, payment processors, analytics tools, or other services used to deliver our programs and website.
2. How We Use Your Information
We may use your information to:
Provide coaching and programs
Send emails, updates, and resources
Improve our website and services
Process payments
Respond to enquiries
Personalise your experience
Comply with legal obligations
We do not sell your personal information.
3. How We Store and Protect Your Information
We take reasonable steps to protect your data from loss, misuse, or unauthorised access.
Information may be stored in secure, password-protected, or encrypted systems.
Payment information is handled only by secure external payment processors.
4. Sharing Your Information
We may share your information with trusted third parties who help us deliver services, such as:
Email providers
Payment processors
Website hosting platforms
Analytics tools
Contractors or assistants
These parties only receive the information necessary to perform their function. We do not sell or trade your information.
5. International Data Transfers
Some service providers may store or process information outside Australia. When this occurs, we ensure appropriate privacy protections are in place.
6. Marketing Communications
You may receive emails about programs, updates, podcasts, or new resources. You can unsubscribe anytime by using the link at the bottom of our emails.
7. Cookies and Tracking
This website may use cookies to improve performance, analyse traffic, and personalise your experience. You can control cookies through your browser settings.
8. Your Rights
You have the right to request access to your personal information, request corrections, ask for deletion where legally possible, or withdraw consent to marketing.
To make a request, contact: [email protected]
9. Retention of Information
We keep your information only as long as necessary to provide services, comply with legal obligations, or maintain business records.
10. External Links
This website may contain links to other sites. We are not responsible for their privacy practices.
11. Children’s Privacy
Our services are intended for adults aged 18 and over. We do not knowingly collect information from minors.
12. Changes to This Policy
This Privacy Policy may be updated periodically. The last updated date at the top reflects the current version.
13. Contact Us
If you have any questions about this Privacy Policy, please contact:
[email protected] Website: verityrobins.com
.
Copyright © 2025 Verity Robins. All rights reserved.